About us

Team

Sandy’s Salt & Softeners based in Littlehampton, West Sussex

When we were first introduced to the benefits of soft water in the 1990s, we were easily converted. Soft water tasted better, it was saving us money and our kitchen appliances were lasting noticeably longer. Why hadn’t anyone told us about this before?

When you’ve got something good you can’t help but spread the word so my wife, Sandy and I started to advise our family and friends on the benefits of soft water and the products that were available. Then, about 12 years ago, we began to sell salt to local people. Back then, the business was very small – simply a van delivering salt at the weekends to local customers but this rapidly became a busy full-time business thanks to our growing knowledge and excellent customer service, which remains at the core of what we do.

Fast forward to February 2008 and we became a truly family business when our sons, Jack and Sam, decided to join us. This was excellent timing. Due to our continued expansion, word had spread of our quality service and exceptional product knowledge so we were undergoing considerable expansion. With the expansion, our range of water softeners increased as did the happy, local customer base.

In November 2014 we were so thrilled to move into new premises. Now based at the beautiful Littlehampton Marina, we have been able to create a showroom to display our full and extensive range of water softening products. More importantly, it is a place where we can meet with you, our valued customers, to discuss the many benefits of soft water in your home.

Come and visit, take a look around. We look forward to seeing you.

THE BRANDS WE PROVIDE

HEAR FROM OUR CUSTOMERS

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Susan
0 days ago
Great clean job.
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Assad
2 days ago
Lovely guy. Diagnosed and fixed the problem straight away.
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David
7 days ago
Delivered on time. Very friendly and helpful service
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Scott
7 days ago
Great service. Old softener not worth repairing but new one in the van fitted and job done.
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David
12 days ago
Great communication,price , experienced and knowledgeable Thank you to the team
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Kevin
13 days ago
As usual Jack arrived as promised and promptly serviced the water softener. I naddition he provided a bag of salt tablets and renewed the water filter! Many thanks - Kevin
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Peter
20 days ago
Beyond expectations. Not just servicing the water softener, but also finding a blockage in the drain that had been causing all sorts of flow problems for some time. And then a cup of tea and a bit of a chat. I’m sure the chat is not routine!
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Jennifer
22 days ago
Friendly, helpful help from John.
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Jon
27 days ago
My water softener was repaired in quick time and new part replaced under Warranty. All one could ask for!
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Claire
27 days ago
We were extremely pleased with the service offered by Sandy's Salt & Softeners both at their shop and when Jack came to service our machine. His attention to detail was very impressive.
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Andrew
28 days ago
Great company to deal with. Prompt and efficient service with knowledge people to advise.
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Paul
36 days ago
Polite and on time.

Sandy's Salt & Softeners proud member of the Association of Independent Water Softener Experts