About us

Team

Sandy’s Salt & Softeners based in Littlehampton, West Sussex

When we were first introduced to the benefits of soft water in the 1990s, we were easily converted. Soft water tasted better, it was saving us money and our kitchen appliances were lasting noticeably longer. Why hadn’t anyone told us about this before?

When you’ve got something good you can’t help but spread the word so my wife, Sandy and I started to advise our family and friends on the benefits of soft water and the products that were available. Then, about 12 years ago, we began to sell salt to local people. Back then, the business was very small – simply a van delivering salt at the weekends to local customers but this rapidly became a busy full-time business thanks to our growing knowledge and excellent customer service, which remains at the core of what we do.

Fast forward to February 2008 and we became a truly family business when our sons, Jack and Sam, decided to join us. This was excellent timing. Due to our continued expansion, word had spread of our quality service and exceptional product knowledge so we were undergoing considerable expansion. With the expansion, our range of water softeners increased as did the happy, local customer base.

In November 2014 we were so thrilled to move into new premises. Now based at the beautiful Littlehampton Marina, we have been able to create a showroom to display our full and extensive range of water softening products. More importantly, it is a place where we can meet with you, our valued customers, to discuss the many benefits of soft water in your home.

Come and visit, take a look around. We look forward to seeing you.

THE BRANDS WE PROVIDE

HEAR FROM OUR CUSTOMERS

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Michelle
18 days ago
Jack was able to attend, diagnose and replace the water softener so quickly and efficiently. His project knowledge was great and he gave specific advice to suit my household. I wood have no hesitation in recommending him or this company if you have a problem with your water softener. Thank you Jack for giving us back our water after doing work until we worked out who to call.
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Lou
18 days ago
Our water softener was fitted by Paul yesterday, and such an amazing job he’s done. Not only was he such a friendly, and amusing guy, but he had great ideas and options to make the fitting easier and more effective for us, he explained everything so well and talked us through it all. So efficient and thorough in his work and immediately came back this morning to fix a leak! Thankyou Paul, brilliant job. Lou and Steve
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Steve
18 days ago
This was not a straight forward installation but Paul who installed the equipment was fantastic!! He was very thorough, creative and his attention to detail was so good!! We’re so pleased with the overall result and love the softness of the water and the RO drinking water. Would highly recommend them!!
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Trudi
18 days ago
I"m very happy with the service provided by Sandy's Salt & Softeners. From the initial meeting where they listened to what I wanted and were able to confirm that they could provide everything I needed, right through to the installation. The quote was clear and it was easy to book the works in on a suitable date. Plus my kitchen was left very tidy after the works were completed. I'm really enjoying my Quooker tap, CUBE, RO filter and water softener - thank you!
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Ian
18 days ago
Found this local company via a web site search, contacted them by phone initially concerning a full service of an existing water softener, decided to replace with a newer version after advice. Price was really good and competitive for both water softener and installation. Engineer was very friendly and competent, the job was completed swiftly with no issues. Very happy to recommend. I will also be buying my block salt from them in the future.
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Neil
19 days ago
Very prompt response, Jack was very helpful & knowledgeable, managed to fit a replacement unit then & there. Would highly recommend.
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Perry
20 days ago
Really nice chap and great service. Clear explanation and very efficient.
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Susan
20 days ago
Very helpful and informative. Sue
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Assad
22 days ago
Lovely guy. Diagnosed and fixed the problem straight away.
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David
27 days ago
Delivered on time. Very friendly and helpful service
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Scott
27 days ago
Great service. Old softener not worth repairing but new one in the van fitted and job done.
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David
32 days ago
Great communication,price , experienced and knowledgeable Thank you to the team

Sandy's Salt & Softeners proud member of the Association of Independent Water Softener Experts